At Ezzy Explorers, safeguarding your personal information is of utmost importance to us, and we take our responsibility to protect it very seriously. Our Privacy Notice provides a comprehensive overview of how we gather, utilize, and disclose personal information as part of our business operations. To make it easier for you to navigate, we have divided the information into separate sections. Please read on to understand more about our privacy practices.
We may collect and use various types of information about you, including
- Contact information (such as name, email, mailing address, and phone number)
- Billing information (such as credit card number and billing address)
- Usage activity (such as purchase history and website interactions)
- Device information (such as IP address and browser type)
- Location-based data (if permitted by you)
- Demographic information (such as age, education, gender, interests, and post code).
While you are not required to provide us with this information, failing to do so may prevent us from processing your booking or providing certain services to you. Additionally, if you provide us with personal information about any third parties, such as other passengers included in your booking, you must have the necessary authority from each third party to provide their information to us for the purposes outlined in this Privacy Policy. By submitting this information, you confirm that you have obtained such authority.
- We will use the information you provide for various purposes such as processing your booking, sending you booking confirmations, providing you with product updates, and administering your account. We may also use your personal data to inform you of any changes to your booking or services, and to exercise our rights under our website terms and conditions and booking terms and conditions.
- We will not share your information with third parties for the purpose of contacting you about their products and services. If you do not want us to contact you with information about our products and services, you can indicate this when providing your information, or you can follow the unsubscribe instructions provided in any communications we send you. You may also contact us directly to exercise this right at any time using the contact details provided in this Privacy Policy.
- We take the security of your personal information seriously and have measures in place to protect it from loss, misuse, or alteration. When you provide payment details, we use SSL technology to encrypt the information before it is submitted over the internet. Payments are processed by our payment solutions provider, who uses a secure server to process your credit or debit card information and authorize payment. Please note that any information you provide to the provider is subject to their own privacy policy and terms and conditions.
- We periodically review and enhance our security and privacy policies, and only authorized personnel have access to personal information. However, while we take reasonable efforts to prevent loss, misuse, or alteration of information, we cannot guarantee that it will never occur.
- If you have a password to access certain parts of our booking platforms or services, it is your responsibility to keep it confidential and not share it with anyone. Please be aware that submitting information over the internet is never entirely secure, and any submission of information is at your own risk.
- To help protect your personal information, we recommend closing your browser when you have finished your user session, particularly if you are using a shared computer or a computer in a public place.
- From time to time, we may update this Privacy Policy to ensure it complies with legal requirements and reflects our business operations. The latest version of the policy will be posted on our website, and we encourage you to check these pages regularly to stay informed about the information we collect, how we use it, and when we may disclose it.